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Management & Staffing
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Management & Staffing
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Improving Your Fitness Clubs First Impressions
Keeping the reception area organized and professional will enhance your ability to obtain new members. Even the art of welcoming your regular members is something that needs perfecting for you to continue to succeed in your fitness business. . . . keep reading
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Member Complaints: Four Steps To Help You Manage Them
It's impossible to make everyone happy all of the time. Eventually, someone in your fitness center is going to get agitated about something, and when it happens, you should be prepared. Here are four steps you can take that will help you deal with the situation. . . . keep reading
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Gain More Credibility For Your Fitness Center
In the fitness industry, certification in personal training used to be the highest level of credibility you could obtain. As the fitness industry has evolved, so has the opportunity for you to obtain other certifications that will improve the credibility of your fitness center within the area in which you operate your club. . . . keep reading
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Train Your Employees How to Interact With Your Members
Leadership is a key factor to properly teaching your employees to interact with members. Your staff influences the perception of others through there actions. It can either have a negative or positive impression on your members. That same impression will have a direct result on member retention. . . . keep reading
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Offer Incentives To Find Great Employees For Your Fitness Center
Incentives can aid you in keeping your staff members onboard as happy employees. Health club owners use to offer their staff members' free memberships in an effort to keep them interested in the job. This can still work depending on the area in which you operate your fitness center. Here are some other good incentives that you might consider. . . . keep reading
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Do Your Fitness Center Managers Need To Have Certification?
Your managers hold a big title in their hands. They have to effectively hire, train and manage personnel who are directly responsible for how well your fitness center will run. But, the question is, are management certifications going to provide them with the skills they need or can they get those skills someplace else? . . . keep reading
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Xtreme
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Dexter, ME
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